HP Customer Service

EDIT: Oh, BTW, Happy Independence Day!!

So, my brother’s notebook got damaged, we tried the regular stuff to repair plus some crazy things we though of but in the end it didn’t work. We had to send it to HP but we wanted to play a little with their costumer service, little did we knew that HP Customer Service hired one eyed condescending monkeys to work as the support team.

Before we got to speak with them we had to fill a huge form with all our personal information, and all the characteristic of the laptop and the failure it was presenting. Then we finally got to speak with them:

• Costumer Service: Hello. Welcome to HP Total Care. My name is Kinsey. How may I assist you today?

• I: Hi, er, my HP notebook doesn’t turn on.

• CS: I understand that YOU are unable to turn on your Notebook. Am i right?   *Bastard…*

• I: Yes… Yes you are…

• CS: Ok, I will be glad to assist you in this regard. Are you able to see the HP logo when you Turn on your Notebook?

• I: No, when i turn the notebook on it turns off immediately.

• CS: Thank you for confirming. In this case, I recommend you perform the following troubleshooting steps to isolate the issue.

1. Disconnect the AC Adapter.
2. Remove the Battery.
3. Hold the Power button down for 30 seconds to 1 minute.
4. Reconnect the AC adapter.
5. Turn on the Notebook power.

(We already had done that, but we did it again)

• I: Er, it didn’t work, it still turns off.

• CS: In this case, I recommend you reset the memory module in your Notebook and then try to turn on your Notebook. Please provide me your Notebook Serial number and Product number, so that I can provide you the manual for your Notebook Model to reset the memory module.

(We had already reseated the memory modules too, and note that we had given the SN and PN before when they asked us for the notebook’s info)

• I: Ok, the Serial Number is ########## and the Product Number is #######.

• CS: Thank you for the information. Here is the weblink from where you can get the steps to reset the memory module in your Notebook. “http://…………………..” Please copy the entire URL and paste it in a new window (*Do you really think we are THAT stupid?!*) of Internet Explorer (*WTF is wrong with you?!! IE?!!*) Then open the link from there. Please refer page number 48 in this weblink.

(So we open the guide, and go to page 48, this page refers on how to take the notebook’s keyboard out and then how to disassemble the notebook; of course this is NOT the way to reset the memory modules)

• I: Page 48 refers on how to disassemble the whole notebook.

• CS: Sir, to reset the memory module in your Notebook you need to disassemble your Notebook.

(So i think, “well, they are Costumer Service, they should know better, right?” well, they didn’t. To reset the memory modules of a Tx1000 you only have to unscrew a small panel beneath the notebook and there are the memory modules, but still, we gave them the pleasure, we took out our keyboard)

• I: Ok, so, should i only remove the keyboard?

• CS: Yes.

• I: Ok, i have removed the keyboard.

• CS: Please reset the memory module and let me know the result. *Jeez, THANKS!*

(Of course there is nothing beneath the keyboard)

• I: I removed the keyboard, what do i have to do now?

• CS: Please reset the memory module. *oh boy! You are SO INCREDIBLY HELPFUL!*

• I: How?! According to the guide you gave me, removing the keyboard its only done to then remove the screen and disassemble the whole notebook! Do i have to do that?!

• CS: Please remove the memory module only and reinstall it. After reinstalling the memory module try to restart the Notebook and let me know the result. *Did you smash your head into a wall this morning??*

(At this point i was to amazed with their stupidity to fight them)

• I: okeey, so, i reseated the memory module, i tried to restart, and the notebook didn’t turn on.

• CS: I appreciate your efforts. *You are a real piece of shaft*

• CS: As you have performed all the basic troubleshooting steps and the issue persist I suspect the issue is Hardware related with your Notebook which need repair service. *O RLY?!!!*

• CS: In this case, I recommend you send your Notebook to HP service center get it fixed. *SRSLY??!!*

• CS: As your Notebook is under factory warranty, I will be glad to arrange free mailing service for your Notebook within US.

• I: I am not in the US.

(Which they already knew)

• CS: In this case I recommend you contact your local support. *U THINK?!*

• CS: If they are able to assist you, you can send your Notebook at your local service center. *OIC!*

• CS: If they are unable to help you, you need to send your Notebook to US to get it fixed. *NO WAI!!!!*

• I: Ok, thank you SOOO much, you were very helpful.

• CS: You are welcome. *MOFO!*

• CS: Is there anything else I can assist you with today? *HELL NO!!*

• I: No, thank you.

• CS: hank you for contacting HP Total Care Real-Time chat support. If you need further assistance, please contact us again at: http://www.hp.com/support/chat. Chat support is available 24 hrs a day, 7 days a week. Have a nice time! Bye and Take Care. *Go frak yourself A-hole*

I seriously think that /b/ would have been more helpful…

Delayed Papers

Ok, I’m really sorry for the lack of posts, its just that school is killing me, i have tons of papers to deliver, I’m already delayed on a few, and missed the deadline of two of them, and i wont even mention test, these teachers are seriously crazy… But i made myself swear that i wouldn’t use this post to rant about school, so i wont… I here to mention the stuff that has been happening lately, so…

Its been a while since i have spoken about anything interesting, last posts where about me, and most of you don’t care, unless you know me, so I’m back to regular geek posts, but don’t worry, i will keep posting about myself…

Well, first of, i have been spending a lot of time in Digg, and i have seen some crazy stuff, but to keep myself original i wont be posting those here (unlike Acgla *joke* )… Well, also, I’m worried because i have been spending a lot of time in 4chan too… And i really don’t want to become a /b/tard… or do i?

Anyways, i wanted to say this next month or something but lets just say i cant wait… So, you remember that machinima the CT was supposed to be doing, yeah that one with a catchy name and a cool logo, yeah, MRIAS was the name, well, as you were expecting, we canceled it, but don’t panic, we canceled for a reason, we lost the scripts, and, it was pretty silly in the end, so now we are making a brand new machinima, which we hope will work…  And it will, i wont say the name just yet, we want to release the trailer first, so… You will have to wait… Now for CT we have been suffering some members modifications, and we think some of our people left and other ones joined but we aren’t so sure, so i will let you know when i change anything in the CT section, which for now its the same as it was 5 months before….

I made a logo for the CT… I don’t really like it, but i feel like posting it… Its “CT LOGO 1.0 RV 1&2″ if you will… But i will make a Gallery section in a while where i will put all my crappy artwork…

And now that I’m speaking about sections you probably noticed that i never kept posting about that book i was writing, well, its because i haven’t been writing… It was supposed to be a cool project, but it was like a big load so, I’m stopping it for a while until i finish school so i can put some effort into it…

Now into a more interesting subject, have you noticed the earthquakes all around the world?! Its like there is one every month or so.. Its pretty weird… Also since i played Assassins Creed i have this idea, that the world will have a radical change (or simply end) in 2012, stuck in my head, so every weird thing that happens its like “Oh no! That Video Game was right! The world IS going to end!”… But still I’m not paying much attention to it, if the world really goes BANG on us, i guess we will have to find a way to fix it… But lets be sincere if anything really happens its going to be OUR fault, honestly, we are killing earth… Sorry, but its true, in some way….

Enough of this ecologist stuff, have you read CTRL-ALT-DEL lately?! He went crazy! Miscarriage?! how can he do that?!! Still i will keep reading it, i love that comic, but still, it really surprised me that he did that… (Oh, whoops, Spoiler Alert missing up there, sorry) Anyways, i get what he is doing, and i support, it may be a comic about gamers, but gamers have lives too, so, i get that he wants to put a darker side of their lives, not every thing is pretty games all the time, so its a unexpected twist, i didnt see that coming, but i will keep on reading and see how that turns out…

Now, into the big white screen we stare for two hours or more… I LOVE Marvel! This idea they got of finally joining their universe in movies too, well, its awesome! The Avengers, I’m sure that will be as awesome as Iron Man and Hulk together, and we still are missing Thor, Captain America, Spider Man, and our beloved Wolverine… If you haven’t seen the schedule for the release of the movies i will be nice, here you go!

Also, we all know that the only one that can represent Nick Fury the way he has to be represented is him, i don’t really want to spoil to much in just one post but, SAMUEL L. JACKSON (whoops, again..) its awesome dude, and I’m confident he will do the greatest acting of his life…

So, now, lets see if we can get this straight, Tony makes a cameo on hulk, and Thor will make a cameo on Iron Man, and probably Wolverine will be doing a cameo on Captain America and on Spider Man too, so eventually we wont understand what cameo even means, so they all join and make The Avengers Movie…. That’s pretty awesome i must say… We will just have to wait 2 years and everything will come to us, and luckily its all before 2012!! (*joke*)

Now, i will use the middle of this post to apologize for putting all this random info on just one post, but I’m too lazy to be doing it on separate ones, also if i leave this post now i will probably forget everything i want to write about so, if you searched in Google “Avengers” and you had to read through CT/CTRALTDEL/2012 I’m sorry, but it had to be done…

On to another subjects, have i told you how awesome Last.Fm is? I barely use Amarok anymore, i don’t even remember what music i used to hear! With Last.Fm i just put the music I’m feel like hearing and all kind of artist play it (Kindof) the radio system its plain awesome… The only thing i dislike is having to pay to be able to fav. songs… But its ok i guess…

I don’t know if i should feel proud or lame to say that i haven’t been able to play WoW in the last two or three months, its good because, well you all know how addictive MMOs are, so.. But i let all my friends down for not helping them on their quests, or find sets, or (blah, blah, blah)….

The other thing i do feel happy about its i don’t feel like playing any Video game lately, i just don’t feel like playing, i don’t know if it is because the lots of works from school, or if its just I’m over it (which i hope not) but i think in playing and i go like “naaaaah”….

So now into personal stuff, (you can leave now), you know i was trying to forget about my little platonic love, well, i couldn’t, just cant get her out of my head, and she is so beautiful, and i see her every day, and i speak to her every day, and its driving me crazy the fact that i think we have a lot in common…. But i still don’t know if i really love her…. So, I’m still in the search for the one that will make me forget about her, so if any girl out there i actually love, i will try finding her…..

I’m also preoccupied because, I’m speaking English all the freaking time! Why do i worry? because Spanish is my actual main language, and for speaking so much English I’m starting to actually forget Spanish… Its horrible, i even think in English now….

Why the sudden change of subject? because i don’t want to talk about love right now, i prefer to write in an apathetically sense for now…

I was supposed to write about my friends to day, i know, some of them were actually waiting for this post, but i will disappoint them because i wont be doing that, first of all, I’m apathetic as i said, and second, I’m tired, so, if you can wait until tomorrow i swear i will try to make some time into writing…

Well, this was a post of randomness i guess… Hope you enjoy as little as i did… (*joke*)

By the way, you may wonder why I’m potting those “Joke” thingys all over around, simply because some people cant understand when I’m joking or when I’m not, and i know that saying that its a joke makes it unfunny, but its not my fault that stupid people surrounds us….

Ok, people, I’m out…

Ar.

Love life?

Seriously, i need a new girlfriend, or a hobby, or something to keep me out of my house. In the last 3 days i accomplished half GTA IV achievements, and i don’t even have Xbox Live!

I mean, since i broke up with Andrea (my neighbor) i just stay in my house every afternoon playing video games. I’m not sad or anything because we are done, i don’t have any other feelings for her; its just that i  don’t have anything else to do, i cant hang out with my friends because of our different school schedules, and lately my family its really busy so i cant hang out with them neither…

So i need a new girlfriend, it would be best if she is not on my same high school, because then i would have the same problem i have with my friends; but if she is i don’t mind, i just need some one to keep my busy. I know what you must be thinking “In the last post you said you were in love with someone!” well, yes i am, but i don’t think i will be able to fulfill that love, i mean, she is way out of my league. We talk, and i believe we are friends and stuff but she doesn’t seem to be actually interested in me for more than a friendship, so there is a hell of a long way before i can even get to be close to her.

Also, i have been doubting that I’m actually in love with her. I mean, i met her some time ago, and since then i have this crush for her, but i don’t think i will actually get anywhere if we were to get together. I’m just saying, I’m not gonna loose my chance of real love for a crush i have on this girl. And I’m on a process to get over her, so, i really don’t want to be speaking about it.

My love life in general, well, it is not as active as i think sometimes, I’ve had lots of flings and stuff, but few serious things, i mean, in my opinion, i have had only three serious relationships, which i will now mention for the sake of updating this blog:

The first one was some years back from now: her name, if my memory doesn’t fail me, was Esperanza (”Hope”, nice name, right?), i believe she was my first love, she was a lovely blond (not the stupid kind) she had beautiful blue eyes and a milky like skin (which was pretty weird since she was Mexican). We met, we liked each other and you know how it goes; so it was good while it last, and the best of it was that i didn’t have to go through that first break up thing, because we never broke up, at the end of one semester i went to a new school and she went to Argentina or something, the sad part: we never got a chance to say goodbye, but that’s better than breaking up i think.

The second one, was Amanda she was a brunette i met over a friends house, she was really pretty, she had maroon eyes, pretty delicious lips, and over all, she had really big boobs (seriously). We dated for over 2 years, then she went on some kind of trip with her parents to come back and tell me that she turned out to be lesbian. I’m serious here, but, i really kind of knew somehow, when we made out, she wasn’t really turn on sometimes. She apologized (why i do not know) and we both moved on, we are still friends but we don’t hang out too much, its plain weird.

So, my lack of luck appeared, i was doomed from that day on to choose terrible couples, and i mean that, since i dated her, i haven’t dated a normal chick ever again, i didn’t date any lesbians again though, but they were all weird in different ways, all of them, but i have come to terms with this, and i accept it, also the weird ones turn to be kinkier. ^^

Now for the last one, its Andrea, my previously mentioned neighbor, we broke up about 3 months now, but back in the day we met, everything was perfect. She is another brunette, kind gray eyes, with a beautiful permanently tanned skin. She was perfect, she was funny, kind, intelligent, what else can you ask of a woman? well, you could ask her not to cheat on you. That’s why we broke up, i guess we weren’t meant for each other, i took me some time to get over her, but now I’m done with it.

Oh, and you may wonder how was she weird, as i said they all were. Well, Andrea had a little thing that was pretty pretty weird for me: she liked to do it in public, we never stayed at home, she always wanted to go to a crowded place and make out like there was no tomorrow, and so we did, it was funny and creepy at the same time.

Well, those were my angels, a blond and two brunettes (i know the originals were a blond, a brunette and a redhead, but guess what, my name isn’t Charlie!).

Now I’m looking for a fourth one, but i hope she last for ever. So I’m in the search for my final sweetheart.

Well i guess that’s a long enough post for today, next post is about friends i guess.

See you soon people. Peace Out.

Ar.

The Basics

So, now that im going to speak (a lot) about my personal life, we have to cover the basic of it.

You know how i am (read the About section if you dont), so now you get to know my family, im happy to say i have a good family not the best but not the worst either. I have an older brother and a younger sister and both of my parents, we will speak about them when the time comes. And also the rest of my family which i will mention when the situation requires it. My mother and my father are really kind people and i think they care a lot about me (actually i think they are over protective in a crazy OCD way) they have literally broken their backs to give me and my brothers everything we have, they are really hard working people but i guess thats how it goes, as i said, both of them have some kind of OCD for cleaning, and order, and protection, and order, and cleaning, did i already said protection?… Well nothing is perfect, but my parents, well they nearly are. Now moving on to my brother and sister, well they are both great, my brother is kind of i genius in his own way, he has some crazy achievements, and well, he is awesome in what he does. My sister, well she is great too, we kind of have a little of that sibling rivalry, but we look over it sometimes, you know.

As for my friends you first have to check out Acgla’s Post about our classroom, and now that you have i will proceed to explain. Almost all of my friends are not from my classroom, i do have some friends on my class, but to say it somehow, the ones outside the class overpower the ones inside. There is not much to say about my friends, i will mention them as we move on (Mainly because i already did one great wall of text and there is another coming by).

Now, after family and friends there is only one character left to introduce: The Ladies, yes, some of them might be friends but they also are potential candidates for a future closer relationship, or at least, thats how i see it. Not that im hitching on every girl i know, it just that love arises where least expected, so, better be safe than sorry. With the ladies i have some drama background, i had a few girlfriends one dumped me, and the other one cheated, and the other one was eaten by a bear; so, i might say that im not very lucky in choosing my couples, but i hope someday i will find the right one (as everybody does). Nowadays im a loner, i just broke up with this girl who is also my neighbor and now every morning when we see each other leaving for school its really awkward, so im kind of on a love down here, im not really looking for any relationships but if something comes up, i think i might take it. My real problem is this girl i met a while ago, i just cant get her out of my head, i think im in serious love with her, but i dont dare to even speak to her sometimes, so, i wander around with other girls, not knowing if im in love or not. Now dont think i dont respect the girls im actually dating with that other one on my mind, i do respect them and sometimes the ones i have had make me even forget her, but as i said, i have bad luck choosing them and sooner or later we break up.

Enough of drama now…

Well, as i promised, a post about my personal life in less than 24 hours from the last one, and there are many more yet to come, i could keep writing but i already did a hell of a big post, so i will continue tomorrow in another post, also im kind of tired, so i need some rest for the math test i have tomorrow (dont expect me to mention my academic life too much, other than comments like the one i just did).

Ok people, im out, talk to you later.

Ar.

Hiatus is Officialy Over

Im sorry for that, its been over a month since i last posted, so, well, its over now.

I have a few things to say, in this month a lot of stuff happened to me, and you know, im gonna make this blog a lot more personal, im gonna start talking about my life, thats one of the things i had to say.

Also, im into a few projects which i will regularly post here; the first one is a robot, not such a big deal. And the other one, well i will tell you when im ready to. Also one of the projects i finished some days ago, is an Xbox 360 - Laptop interface, allowing me to play my Xbox on my computer, i will later explain how to do it, its awesome.

And im also writing a book, i dont expect it to be much but i wont get my hopes down just yet, i will post the chapters here on the blog. Its kind of an epic version of my life, i want to represent my friends and real life situations as i want them to actually be, so, i will be really fun to write.

I believe i should tell you about MRIAS, i must say, it seems its gonna be delayed a lot longer, for the same reasons i posted before, we have some stuff ready but we want to do a cool release, so, it will take us a long time, i apologize, but we dont have much free time lately, but i asure you, as soon as we do, i will personally make sure MRIAS gets done. And to satisfy you a little here is some eyecandy for the logo we want to do.

Hope you like it, and for the other logos i made, check them out on Acgla’s Page.

So what else is there to say? Well about those posts of my personal life, those will start tomorrow, i hope you like…

Well, im out, see ya later!

EDIT: Oh, BTW, i will post the first few lines of the book at the new section.

For Real? (!)*

*Exclamation mark for non-conspiratorial intentions.

This is truly unbelievable, you probably heard the news, but im blogging them now.

So, this is the “sad” history of Brandon Hill, he and his father were truly bonded, they were best friends and they had a great relationship (so they say) but then a few years ago his father, Morris Hill, decided to help his country and go fight for it in Iraq, now in his charge of Master Sgt. he was very busy plus the eight hours time difference he could barely speak to his son anymore, then one day, he decides to call, at the time Brandon is at school, but he picks up the phone to speak to his dear father knowing how difficult it is to him to call. Later that day Brandon’s mother got a call from the school saying that her son was officially suspended because of taking calls during class.

Now, i totally went drama writing up there, but, seriously?, his father was in Iraq for God’s sake!

I may be kind of anarchistic and all liberal because of my 80’s believes, but suspending that kid is just plain ridiculous, they could have freaking asked before making that kind of move.

Now, the family went banana sandwich and told Fox News about it, and totally ruined the history, but still, i am amazed with how stuff like that keeps happening…

Well, im off for today, i should give you some info on MRIAS, so, here it goes, it has been delayed because of me, i have to get the music both or the intro and the transitions, also need i to record everyone voice for the chapter…

I already got a garage band to do the intro song, but as a garage band they are almost always high and they are incredibly lazy, so, it make take them some time to finally get it recorded. Now, for the transition music, i could make them, if i had the time, which i dont, and finally, for the voices, well, Acglaphotis could record his anytime and i know he is just waiting for everyone to record theirs so i am not worried about him, but Emo-Blood and Emuffin, well those two are trapped in a void of EMOtions that i am scared of coming near to, also, we live in a noisy town of sorts so its kind of hard to find a quiet place.

Anyways, im out for today. See you on the next post.

The Prince is Back!

Finally our dear unnamed Prince of Persia is coming back to us… In the big screen!

On the hands of the marvelous producer Jerry Bruckheimer (That directed/produced the Pirates of the Caribbean Trilogy, as well as both National Treasure Movies and Bad Boys, Deja Vu, Coyote Ugly, Armageddon, Top Gun, American Gigolo; CSI, The Amazing Race, Without a Trace, Cold Case, Close to Home, *Pant* And many, many others) the movie its said to be released on June 2009 by Disney.

And guess who is making the script, non the less than Jordan Mechner the creator of the game that started everything, i must say, the fact that you can write the history of a game doesnt mean you can write the script for a movie, but, it seems like he is only doing the background history, so, it may come out pretty well…

The director will be Mike Newell (From the Goblet of Fire if you didnt know), so the executive cast looks amazing, the recording will start July this year in Morocco. Not much of the actual actors have been said, but the main lead has already been sold.

You may wonder, who will represent our beloved Prince? Who will give us the joy of watching him alive?, well he goes by many names, from to Legolas son of Thranduil to the well known Will Turner, thats right, the young Orlando Bloom will act as the Prince for this movie adaptation, lets hope he fit the looks of the Prince.

The plot of the movie is yet to be revealed, but it seems that there will be a trilogy following the Ubisoft’s games history: Sands of Time, Warrior Within and The Two Thrones…

We will just have to wait and see, lets hope they dont ruin a great character like the Prince is, and for god’s sake, DO NOT GIVE HIM A NAME!, that would ruin everything…

Some great movies and adaptations are coming soon, i got all warm and fussy when i heard about the Dragon Ball movie, specially with Stephen Chow directing, and now they confirm this one, it seems this is going to be a awesomely good Geek year…

Trailer Time!

As i mention on the previous post in this one there will be some really cool stuff, and the most important one: A little tiny piece of a trailer for MRIAS… So, before you see it, i have to tell, those in there are NOT the logos, those are provisional ones until the real ones get done… Also i think you may want to see THIS, its pure awesomeness…

And in other stuff you may also want to see…

THE NEW ZELDA MOVIE!

Its a coming soon, for now, but we have to admit, it looks awesome, its being done by IGN as you may have noticed, for more details, go here…

And now, for what you have been expecting, the First Trailer of MRIAS, i present you “A Wonderful World”….

Hope you like it….

Happy April Fool’s Day!

Finally, one of the funniest days of the year has come, you may have noticed the many jokes and hoaxes that our friend the internet played on us… But one of the most important will be posted after this post, in here im talking about a little joke that Jeph Jacques, Randall Munroe and Ryan North pulled on us…

As you probably know these are the writers of Questionable Content, XKCD and Dinosaur Comics respectively, if you didnt know, then, you know now… They came and changed the DNS for their pages and for today if you entered QC you would appear on DC, if you went to DC you would appear on XKCD, and if you went to XKCD you would appear on QC…

You may say, cool, funny, awesome, and you are right… But for me, the easy astonish-able geek, it really scared me not to be able to enter none of my favorite Webcomics, after a few clicks i discovered the joke, but seriously, it was scary…

Well congrats to you my people, you really got us going…

And in the next post, a little surprise…

Emo Wars?

Though Halo Wars was going to be good?, well this seems to be better (And, way, funnier)

If you dont know, well, let me tell you the big flashy story:

In about March, some punks, metalers, rockers and others, went beating emos around in Queretaro, some place a little north from Mexico City, it seems it was quite a rampage where, i may say, hundreds of them attack the guys, but now guess what, the emos are fighting back, and the riot police is helping. So now Mexico is flooded with angry emos, obviously none of us really cares, unless it happens where you live, but its worth mentioning, also, i havent posted in some time, so i guessed i could talk about this…

It seems this all thing happened because emos are regarded as gay in there, and i couldnt agree more (Of course there are exceptions, but come one, gay people have been around since the mid 70s and, people has always alienated them, and thats ok, but, beating them up randomly? That just shows the violent nature of humanity.

Now, if this is about music (And thats the only thing that you could say its different, because they all look the same), well even if it is the way to tell the difference between them, it sounds pretty much the same to me… If you can tell me the difference between a metal/rock/punk song to an emo one (Not the lyrics) well, i would really appreciate it…

Thats it for now, i will post some other stuff later…